Avire - Helpdesk

Fault Finding - No Connection from the Avire Hub to a Memcom There are a couple of troubleshooting methods you should take when you have no connection t...

➢ Memcom Technical Alarms There are two categories that require intervention: 1]. Missing Background Calls (EN81-28) 2]. Technical Alarms ➢ Missing B...

There could be a few reasons for this situation but the most common cause is that the telephone line is not active. Connect the telephone handset and make a...

This can be caused by the alarm button being a Normally Closed contact, this can be changed in the settings (Settings> System Config, select N/C) (defaul...

Alarm push button is wired through door alarm filtering and to activate would require lift doors to be closed or lift in a fault condition Alarm button no...

A shorting wire can be placed directly across Memcom empty terminals 9 & 15 (Alarm button contacts) , after 4/5 seconds Memcom will dial out if this doe...

Tech alarm and Background numbers should be programmed to the Avire HUB number 03308084733 The correct protocol should be used  **3 (P100 is recommended) ...

Press and hold the # key, display will show unit resetting and call will end.

There are a couple of options: Remove alarm wires from your Alarm button and wire these to 5 & 6 contacts on the Memcom terminal, th...

The relay will be closed until line fault occurs and then the relay will switch to open for failsafe operation.