Tech alarm and Background numbers should be programmed to the Avire HUB number 03308084733

The correct protocol should be used  **3 (P100 is recommended)

Check that the Avire DCP parameter, P020, is set to ‘21’. This can be checked and programmed in the Avire Hub or by sending an SMS to the Avire DCP to change this parameter, by sending the following code (you will need to know the telephone number of the sim installed in the DCP):
Pin1234, P020 21