Avire - Helpdesk

This method can be used on new or earley version memcom   Use Up/down arrow to scroll through depending on how many Alarm numbers are being programmed (4 ...

The Memcom+ is typically mounted on top of the lift car. There is also a behind COP version available, speak to the sales team for more information.

It is possible to install 8 Memcom units on the same phone line.

The Memcoms is programmed using the display and keypad on the front of the unit. There is an easy-to-use scrolling menu which allows you to quickly set up a...

Yes, the Memcom+ is compliant with EN81-28 when installed with its accessories and monitored via the Avire Hub.

When Memcom supply is removed the unit switches on to its battery back-up. To switch Memcom completely off press and hold the # button on the Memcom Keypad ...

A guided message is where the Memcom plays a pre-recorded Guidance Message when the operator answers the phone giving them an instruction on how to answer t...

An unguided message means that no pre-recorded message is played to the operator when the alarm call is picked up and it will open the two-way communication...

The Lift HAWK can be connected to the Memcom+ which enables remote testing of the lift.

‘Hot Dial’ is a specially configured Exchange Feature, where as soon as the phone goes ‘Off Hook’ it automatically dials a pre-configured number. The Memcom...